Patients are typically (not always) given 3 months of medication at the time of office visits with Dr. Knowles or Erin. (However, patients that are started on new medication must be seen in 1 month to gage the effectiveness and monitor for adverse reactions).
Refills will be ready for pick up 24 hours after call in request is received. We can mail prescriptions, however there is a $10 yearly mail out fee for prescriptions that are repeatedly mailed. If your childís prescription becomes lost in the mail, unfortunately there is nothing we can do in such an event. You will have to wait until it is time for your next refill before a new prescription can be written.
No Show = No Refill. Patient will have to wait to be seen in the office.
Refills will also not be provided for patients with account balances. The balance will need to be paid in full before a prescription will be given.
Absolutely no refills will be given to patients that have not been seen in the preceding 3-4 months (unless the patient is scheduled for regular follow up appointments every 6 months). Due to the nature of our medication, patients must be closely monitored.